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	<title>Offshore Outsourcing News &#187; Customer Service</title>
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	<link>http://www.offshoresavingsolutions.com/blog</link>
	<description>The Offshore Outsourcing Specialists</description>
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		<title>Enough is Enough</title>
		<link>http://www.offshoresavingsolutions.com/blog/enough-is-enough/</link>
		<comments>http://www.offshoresavingsolutions.com/blog/enough-is-enough/#comments</comments>
		<pubDate>Thu, 28 Jan 2010 17:09:13 +0000</pubDate>
		<dc:creator>billyboy</dc:creator>
				<category><![CDATA[Appointment Setting]]></category>
		<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://www.offshoresavingsolutions.com/blog/?p=415</guid>
		<description><![CDATA[In front of every sales organization stands a goliath that must be conquered. There are many techniques to close deals. Most sales professionals are trained to &#8216;wow&#8217; their potential clients with a deep understanding of what they are selling and how it adds value to the buyer and their organization. They are also trained to [...]]]></description>
			<content:encoded><![CDATA[<p>In front of every sales organization stands a goliath that must be conquered. There are many techniques to close deals. Most sales professionals are trained to &#8216;wow&#8217; their potential clients with a deep understanding of what they are selling and how it adds value to the buyer and their organization. They are also trained to read facial expressions and body language so that they know when they are getting warm or if there is little interest. They know how to negotiate by adding in that extra little something or taking that slight percentage off of the price. What they are not good at (and don&#8217;t enjoy) is making the volume of cold calls necessary to set quality appointments with decision makers who are willing to take time out of their busy schedules to hear them out. This part of the client acquisition process is often much more time/resource consuming than any other. That&#8217;s why <a href="http://www.offshoresavingsolutions.com/appointments.html" target="_blank">OSS Appointments </a>has become so successful. Their <a href="http://www.offshoresavingsolutions.com/appointments.html" target="_blank">professional appointment setters</a> are highly skilled in opening doors and laying down the ground work for successful sales presentation.</p>
<p>Isn&#8217;t it time you said &#8220;Enough is Enough&#8221; and contact <a href="http://www.offshoresavingsolutions.com/appointments.html" target="_blank">OSS Appointments</a> today and start maximizing the productivity of your executive sales team?</p>
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		<title>Virtual Assistant, Find the Creative Service to Give an Edge to Your Professional Face</title>
		<link>http://www.offshoresavingsolutions.com/blog/virtual-assistant-find-the-creative-service-to-give-an-edge-to-your-professional-face/</link>
		<comments>http://www.offshoresavingsolutions.com/blog/virtual-assistant-find-the-creative-service-to-give-an-edge-to-your-professional-face/#comments</comments>
		<pubDate>Thu, 08 Oct 2009 20:22:50 +0000</pubDate>
		<dc:creator>opinto</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Appointment Setter]]></category>
		<category><![CDATA[BPO]]></category>
		<category><![CDATA[Business Function Outsourcing]]></category>
		<category><![CDATA[Business Process Outsourcing]]></category>
		<category><![CDATA[Data Entry]]></category>
		<category><![CDATA[Virtual Assistant]]></category>

		<guid isPermaLink="false">http://www.offshoresavingsolutions.com/blog/?p=185</guid>
		<description><![CDATA[Looking for a personal assistant to conclude all of your business tasks without problem&#8230; how about the idea of hiring a Virtual Assistant? Advent of technology has simplified the things and now you can avail an impeccable assistance without hiring a personal assistant. Virtual Assistance is the creative idea of providing on-call/ online support. These [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.offshoresavingsolutions.com/blog/wp-content/uploads/2009/10/Woman2-on-phone1.gif"><img class="size-full wp-image-196 alignright" title="Offshore Virtual Assistant" src="http://www.offshoresavingsolutions.com/blog/wp-content/uploads/2009/10/Woman2-on-phone1.gif" alt="Offshore Virtual Assistant" width="238" height="258" /></a>Looking for a personal assistant to conclude all of your business tasks without problem&#8230; how about the idea of <strong>hiring a Virtual Assistant</strong>? Advent of technology has simplified the things and now you can avail an impeccable assistance without hiring a <a href="http://www.offshoresavingsolutions.com" target="_blank">personal assistant</a>. <a href="http://www.offshoresavingsolutions.com" target="_blank">Virtual Assistance</a> is the creative idea of providing on-call/ online support. These assistants work continuously to offer you a virtual support in completion of assorted variety of tasks.</p>
<p>But to hire a dedicated online virtual assistant, you need to keep some points in mind. Read on to know the tidbits that can help you in appointing a worth virtual assistant.</p>
<ul>
<li><span id="more-185"></span>The first step of Virtual Assistant recruitment includes enlisting of tasks that you want to be accomplished by your <strong><a href="http://www.offshoresavingsolutions.com" target="_blank">virtual assistant</a></strong>. This is followed by preparation of Job description and calculation of time (monthly basis) until when you want your online virtual assistant to work for you. The job description should include all the major skills, which you want in your virtual assistant service<strong> </strong>provider. As an instance, you must single out whether you want your virtual assistant to be good with communication skills or writing skills.</li>
<li>Next stage of hiring virtual assistant talks about determination of <a href="http://www.offshoresavingsolutions.com" target="_blank">hourly wage</a>. Most of the virtual assistance service providers offer this service between $15-50/hour and monthly/weekly rates are calculated accordingly.</li>
<li>There are numerous virtual assistant providers in market but if you are looking for a best one, you must do a comprehensive web research first. You can find out your service provider on the behalf of user review and client testimony. Normally a virtual assistant offers its service not only around the country but also offshore&#8230;</li>
<li>Prior to hiring a virtual assistant, you must conduct an interview to ensure that the assistant is able to proffer the service in accordance with your need.</li>
<li>Virtual assistants can accomplish every sort of office work but you must be particular about the service prior to hiring, as later, dissimilarity in service offered and requirement can cause irksome for you.</li>
<li>You can also ask your provider to offer a trial service pack or a short-span service pack&#8230; this will help you in deciding whether the service taken by you in apt for your profession or not.</li>
</ul>
<p><strong>Virtual Assistant</strong> service is considered one of the most revolutionary steps in the world of personal assistance service&#8230; This service lets you enjoy a full-fledged assistance without spending much on real assistants.</p>
<p><a href="http://www.goarticles.com/cgi-bin/showa.cgi?C=2047070" target="_blank">by Stell Ferrero</a></p>
<p>For more <a href="http://www.offshoresavingsolutions.com/" target="_blank">Offshore Outsourcing</a> Information contact us!  Get a FREE Quote Today!</p>
<p>Omar Pinto<br />
<a href="mailto:omar@offshoresavingsolutions.com">omar@offshoresavingsolutions.com</a><br />
<a href="http://www.offshoresavingsolutions.com/" target="_blank">Offshore Saving Solutions</a><br />
310-928-3765</p>
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		<title>Customer Service &#8211; The 10 Commandments of Speed</title>
		<link>http://www.offshoresavingsolutions.com/blog/customer-service-the-10-commandments-of-speed/</link>
		<comments>http://www.offshoresavingsolutions.com/blog/customer-service-the-10-commandments-of-speed/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 16:23:36 +0000</pubDate>
		<dc:creator>opinto</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[BFO]]></category>
		<category><![CDATA[BPO]]></category>
		<category><![CDATA[Business Function Outsourcing]]></category>
		<category><![CDATA[Business Process Outsourcing]]></category>
		<category><![CDATA[Costa Rica Outsourcing]]></category>
		<category><![CDATA[Data Entry]]></category>
		<category><![CDATA[Virtual Assistant]]></category>

		<guid isPermaLink="false">http://www.offshoresavingsolutions.com/blog/?p=149</guid>
		<description><![CDATA[Whether it&#8217;s GE or Motorola, in manufacturing, Wal-Mart or Home Depot in retailing, or Southwest Airlines in the service sector, thriving businesses and their employees are practicing ten key essentials. We call them the ten commandments of speed.
They are:
1. Focus On The Customer &#8211; They sign everyone&#8217;s paycheck.
2. Get In Step With The Future &#8211; [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.offshoresavingsolutions.com/blog/wp-content/uploads/2009/10/get-it-done.gif"><img class="size-full wp-image-150 alignright" title="customer service" src="http://www.offshoresavingsolutions.com/blog/wp-content/uploads/2009/10/get-it-done.gif" alt="customer service" width="232" height="160" /></a>Whether it&#8217;s GE or Motorola, in manufacturing, Wal-Mart or Home Depot in retailing, or Southwest Airlines in the service sector, thriving businesses and their <a href="http://bit.ly/sbccg " target="_blank">employees</a> are practicing ten key essentials. We call them the ten commandments of speed.</p>
<p>They are:</p>
<p>1. <strong>Focus On The Customer</strong> &#8211; They sign everyone&#8217;s paycheck.</p>
<p><span id="more-149"></span>2. <strong>Get In Step With The Future</strong> &#8211; This is where opportunity lies.</p>
<p>3. <strong>Be An Innovator</strong> &#8211; In this era of rapid change, continuous improvement through innovation is king.</p>
<p>4. <strong>Do It With Quality</strong> &#8211; It lowers costs, increases speed, builds pride and improves customer loyalty.</p>
<p>5. <strong>Get Rapid, Accurate Feedback</strong> &#8211; Know what your <a href="http://bit.ly/sbccg " target="_blank">customers</a>, competitors, employees, suppliers and the market are doing. Ignorance can be fatal.</p>
<p>6. <strong>Ability Means Agility</strong> &#8211; Be flexible and quick to respond and adapt.</p>
<p>7. <strong>If It Doesn&#8217;t Add Value, Don&#8217;t Do It</strong> &#8211; Any job or activity that doesn&#8217;t add value is creating needless overhead. Don&#8217;t do it.</p>
<p>8. <strong>Build Teams Not Empires</strong> &#8211; Cross functional work teams make better faster decisions than bureaucracies.</p>
<p>9. <strong>Lifelong Learning Is Everybody&#8217;s Job</strong> &#8211; If you want to stay in business in a rapidly changing world, learn how to learn and keep learning.</p>
<p>10. <strong>Just Do It Now! -</strong> Set challenging deadlines that force that make yourself and others to use time in the most efficient and effective manner.</p>
<p>In business, speed is your trump card. It raises revenue, lowers costs, complements quality, overcomes competitors, customers love it and it&#8217;s absolutely necessary when growing your business to the next level. The most cost effective ways of implementing these strategies is to effectively leverage <a href="http://bit.ly/sbccg " target="_blank">outsourcing</a>, technology, automation and the internet.</p>
<p><a href="http://www.goarticles.com/cgi-bin/showa.cgi?C=2032700" target="_blank">by Wharton Business Foundation</a></p>
<p>For more <a href="http://www.offshoresavingsolutions.com/" target="_blank">Offshore Outsourcing</a> Information contact us!  Get a FREE Quote Today!</p>
<p>Omar Pinto<br />
<a href="mailto:omar@offshoresavingsolutions.com">omar@offshoresavingsolutions.com</a><br />
<a href="http://www.offshoresavingsolutions.com/" target="_blank">Offshore Saving Solutions</a><br />
310-928-3765</p>
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		<title>The Benefits of Mailroom Outsourcing</title>
		<link>http://www.offshoresavingsolutions.com/blog/the-benefits-of-mailroom-outsourcing/</link>
		<comments>http://www.offshoresavingsolutions.com/blog/the-benefits-of-mailroom-outsourcing/#comments</comments>
		<pubDate>Tue, 29 Sep 2009 16:24:54 +0000</pubDate>
		<dc:creator>opinto</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[BPO]]></category>
		<category><![CDATA[Business Process Outsourcing]]></category>
		<category><![CDATA[Employee Outsourcing]]></category>
		<category><![CDATA[Nearshore Outsourcing]]></category>
		<category><![CDATA[Offshore Outsourcing]]></category>

		<guid isPermaLink="false">http://www.offshoresavingsolutions.com/blog/?p=133</guid>
		<description><![CDATA[The post functions of a company can be a large administrative overhead. Combined with an increasing move towards distributing mail electronically upon receipt this can become a major problem, especially with the large financial outlays required for scanners and other IT equipment and software.Mailroom outsourcing companies can handle all of your typical incoming mail room [...]]]></description>
			<content:encoded><![CDATA[<div><a href="http://www.offshoresavingsolutions.com/blog/wp-content/uploads/2009/09/mailroom14gvc_400.jpg"><img class="alignleft size-medium wp-image-136" title="mailroom outsourcing" src="http://www.offshoresavingsolutions.com/blog/wp-content/uploads/2009/09/mailroom14gvc_400-300x200.jpg" alt="mailroom outsourcing" width="300" height="200" /></a>The post functions of a company can be a large administrative overhead. Combined with an increasing move towards distributing mail electronically upon receipt this can become a major problem, especially with the large financial outlays required for scanners and other IT equipment and software.<a href="http://www.offshoresavingsolutions.com">Mailroom outsourcing</a> companies can handle all of your typical incoming mail room functions, from receiving mail through to scanning and distribution.</p>
<p><strong>What is Mailroom Outsourcing?</strong></p>
<p><span id="more-133"></span>With mailroom outsourcing, your re-directed mail will be received and digitised with the key points pulled out. Digitised documents will then be stored on a document management system so that all processes associated with the mail can then be handled on-screen and in some cases automated.</p>
<p>You don&#8217;t need to outsource all your mail processing if you choose not to. Often it works best for businesses just to <a href="http://www.offshoresavingsolutions.com" target="_blank">outsource business</a> critical mail, as this benefits the most from outsourcing anyway.</p>
<p><a href="http://www.offshoresavingsolutions.com" target="_blank">Mailroom outsourcing</a> can be particularly beneficial for things such as:</p>
<p>* mail shot responses * customer service reply paid cards * surveys</p>
<p>Using mailroom outsourcing in these situations takes the pressure off in-house staff and means you will usually have results much quicker than if you tried to handle things in-house.</p>
<p>Mailroom outsourcing is also useful for:</p>
<p>* redirected remote office mail * application forms * regular correspondence</p>
<p>The cost of handling business critical mail can be very high when you add up all of the staff and overhead costs. Most companies still rely upon less efficient manual paper routing processes to convey mail from one location to another for processing.</p>
<p><strong>Key benefits</strong></p>
<p>Some of the key benefits mailroom outsourcing could bring to your company are:</p>
<p>* Allows you and your staff to focus on core business activities * Reduces storage needs * Improves speed of delivery  * Reduces transport costs  * Centralises mail processing  * Automates mail routing  * Improves traceability and compliance  * Introduces ongoing process automation  * Reduces cost of processing  * Eliminates postage costs  * Eliminates copying costs  * Reduces overheads  * Means greater business flexibility and agility  * Improves service levels and reliability.</p>
<p><a href="http://www.goarticles.com/cgi-bin/showa.cgi?C=2021215" target="_blank">by S Cornish</a></p>
<p>For more <a href="../../" target="_blank">Offshore Outsourcing</a> Information contact us!  Get a FREE Quote  Today!</p>
<p>Omar Pinto<br />
<a href="mailto:omar@offshoresavingsolutions.com">omar@offshoresavingsolutions.com</a><br />
<a href="../../" target="_blank">Offshore Saving  Solutions</a><br />
310-928-3765</div>
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		<title>How Outsourcing Data Entry is beneficial?</title>
		<link>http://www.offshoresavingsolutions.com/blog/how-outsourcing-data-entry-is-beneficial/</link>
		<comments>http://www.offshoresavingsolutions.com/blog/how-outsourcing-data-entry-is-beneficial/#comments</comments>
		<pubDate>Fri, 25 Sep 2009 18:34:48 +0000</pubDate>
		<dc:creator>opinto</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Business Function Outsourcing]]></category>
		<category><![CDATA[Data Entry]]></category>
		<category><![CDATA[Human Resource Outsourcing]]></category>
		<category><![CDATA[Outsourcing]]></category>

		<guid isPermaLink="false">http://www.offshoresavingsolutions.com/blog/?p=113</guid>
		<description><![CDATA[Outsourcing is one of the most cost effective and reliable ways to manage your business’s customer service. One customer service position that can easily be outsourced is data entry, quite frankly for time and cost saving purposes alone it should be outsourced, there is no reason to manage data entry in-house in today’s global economy.
Data [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.offshoresavingsolutions.com/blog/wp-content/uploads/2009/09/data_entry_jobs_4.jpg"><img class="size-full wp-image-114   alignright" title="Customer Service Data Entry" src="http://www.offshoresavingsolutions.com/blog/wp-content/uploads/2009/09/data_entry_jobs_4.jpg" alt="Customer Service Data Entry" width="288" height="193" /></a><a href="http://www.offshoresavingsolutions.com" target="_blank">Outsourcing</a> is one of the most cost effective and reliable ways to manage your business’s customer service. One <a href="http://www.offshoresavingsolutions.com" target="_blank">customer service</a> position that can easily be outsourced is data entry, quite frankly for time and cost saving purposes alone it should be outsourced, there is no reason to manage data entry in-house in today’s global economy.</p>
<p><a href="http://www.offshoresavingsolutions.com" target="_blank"><span id="more-113"></span>Data Entry</a> is one of the most widely <a href="http://www.offshoresavingsolutions.com" target="_blank">outsourced business functions</a> and by a diverse variety of companies.  The high demand for data entry services has created outsourcing solutions on a global level.  Every company and small business compiles huge amounts of data, in many cases data entry and the use of that raw data has becomes the backbone for an organization&#8217;s ability to grow, retain clients and streamline their operation.</p>
<p>Data entry <a href="http://www.offshoresavingsolutions.com" target="_blank">customer service providers</a> cover most business and professional activities, including data entry, document processing and data conversion.  This process can take up an entire floor of a building and whole teams of employees; it is a very time intensive and tiresome job.  Imagine placing those individuals in departments that focus on the company’s core business function.  Imagine not having to pay for that floor along with the electric, office supplies, office equipment and furniture required to house these employees.  Obviously the best option for companies to take care of these overhead costs and headaches is through data entry outsourcing, which is their core business function.</p>
<p>Some Industries Utilizing Data Entry Outsourcing for:</p>
<p>-          Medical Claim Forms</p>
<p>-          Processing Legal Documents  </p>
<p>-          Clinical Trial Data</p>
<p>-          Violation Processing Records</p>
<p>-          Financial Statements</p>
<p>-          Direct Mail Responses</p>
<p>-          Medical Billing</p>
<p>-          Tax Forms</p>
<p>-          Patient Records</p>
<p>-          Customer Lists</p>
<p>-          Insurance Forms</p>
<p>The demand for data entry processing crosses all fields and industries. Outsourcing data entry services is a beneficial and cost-effective option for your business. Outsource your data entry requirements to reliable company’s that are capable of performing accurate data entry and provide ideal customized solutions for your entire organizational needs.</p>
<p>Benefits of outsourcing data entry services:</p>
<p>-          Professionally experienced data operators</p>
<p>-          Error free and accurate data entry services</p>
<p>-          Affordable data entry that will significantly cut your overhead costs</p>
<p>-          Time savings</p>
<p>-          The ability to shift your complete focus on your core product</p>
<p>Outsourcing services in today’s global economy have the ability to integrate high quality processes, provide advanced technology, have well established infrastructure and expert professionals who are capable to achieve better results and cover the entire range of data entry services. If you are looking for a way to save big on your overhead costs and you still enter and process your own data then now is the time to significantly increase your bottom line.</p>
<p>By Omar Pinto</p>
<p>For more <a href="http://www.offshoresavingsolutions.com/" target="_blank">Offshore Outsourcing</a> Information contact us!  Get a FREE Quote Today!</p>
<p>Omar Pinto<br />
<a href="mailto:omar@offshoresavingsolutions.com">omar@offshoresavingsolutions.com</a><br />
<a href="http://www.offshoresavingsolutions.com/" target="_blank">Offshore Saving Solutions</a><br />
310-928-3765</p>
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